Requirement Disclosure
Clients should disclose role, duties, hours, location, skills, language preferences, accommodation expectations, safety considerations and special working conditions.
Premium Service Framework
Premium Terms
A dedicated, easier-to-read explanation of premium staffing and service engagements.
Screening & Matching
Identity, background, reference and skill screening may be performed according to the selected service and available information. Screening supports suitability assessment and is not an absolute guarantee of future conduct.
Deployment Process
The general process may include requirement gathering, plan selection, registration, sourcing, screening, shortlisting, interview/trial discussions, selection, verification where required and deployment coordination.
Salary & Charges
Salary is separate from plan registration unless a written quotation says otherwise. Indicative salary ranges vary with skill, workload, location, hours, experience and live-in/live-out status.
Verification & Travel
Verification may be charged separately. Travel costs can apply when a candidate or accompanying person travels from another city.
Replacement
Replacement is plan-specific and is available only where the selected plan and applicable written terms provide for it.
Refund & Cancellation
Registration/subscription fees and cancellation are governed by the applicable published terms and written service arrangement. Clients should not assume an unconditional refund after sourcing, screening or deployment activity.
Client Conduct
Clients must provide respectful and safe working conditions, honour agreed salary/dues, avoid abuse and forced overtime and keep duties within the agreed scope.
Communication & Records
Important approvals, complaints, replacement requests and discontinuation notices should be communicated in a traceable written channel. Formal commercial commitments should be documented.
Plan Validity
Where a plan has a defined validity period, services and replacement rights are governed by that period and its specific conditions.
Master Reference
The published TNC remains the master reference for the premium service framework. This page is a structured guide and should be read with the applicable written service agreement.
Start a Premium Requirement
Use the official client intake form to provide your contact details, service category, requirement, working hours and location information.
Open Client Signup Form ↗WhatsApp Premium Team